Company Policy

Condition
Antiques are not "new" and typically exhibit knocks and marks commensurate with their age and use. In all cases we endeavour to describe an item accurately but if in doubt, or if you would like any further information or photos, or if you have any questions, please do let us know.

Refunds
Refined are committed to upholding high standards of practice and the sale of good quality items. A purchase from us can be made with complete confidence. In the unlikely event you are not happy with your purchase we will gladly issue a refund (excluding any carriage and administrative costs), the item must be returned within 10 days of purchase.

Our Website
Every effort has been made to ensure the accuracy of information on this website. However changes may occur and errors may be made in the production and electronic transfer of material, for which Refined accepts no responsibility.

Please Bookmark (Ctrl D) our site as it is regularly updated and enhanced.

Please do not reproduce, republish, post, transmit or distribute any materials on the Refined Website, in whole or in part, without the prior written permission of Refined.

Other Policies
All prices quoted are in UK Sterling, Great British Pounds

Any information received by Refined (such as e-mail address and telephone numbers) will be kept in strictest confidence and will NOT be passed onto any third party.

Buying
We are always keen to buy quality items and will always offer a fair price – please contact us for further details or to enquire.

Deliveries
We can provide quotes for delivering any item purchased from us to locations worldwide – we have access to an excellent network of specialist couriers who can provide very competitive rates and an excellent service – please contact us for further details or to enquire.